Leadership & Management ↗ Leadership Development … Your Way Overview: • Because of the wide application or organization specific core and leadership competency models/success factors, we have provided Leadership Development fully customized. • We can help determine and/or define the competencies, even taking existing ones to the leadership level or determine new ones. ↗ Change Management Overview: • This fast-paced program provides participants with the knowledge, skills, and tools they need to succeed in the changing workplace. • They apply the skills of transition management to a current challenge facing their organization. • Employee version and a focus on strategies to lead change and help others to successfully deal with change/transition. ↗ Coaching for Success Overview: • The coaching process helps managers successfully bring about performance improvements. • Through coaching, continually improve individual performance…while enhancing manager and employee relationships. • Through facilitator presentation, skill practice exercises, and optional videotaped practice, attendees will successfully build skills, which are immediately transferable to their management responsibilities. ↗ Increasing Managerial Effectiveness Overview: • This program integrates content on effective management practices, management cases, hands-on activities, and personal 360° feedback surveys. • This gives participants a strong understanding of what effective management actions and practices are and how their employees view their skill level regarding those practices. ↗ Interviewing & Selection Skills Overview: • The Interviewing/Selection Skills Program will help managers make successful hiring decisions. • This workshop provides a systematic approach to the employment interview and is designed to eliminate selection decisions based on “gut feelings.” • Participant’s practice developing job relevant selection criteria and conducting structured interviews using behaviorally based questions. ↗ Situational Manager Overview: • This program provides supervisors and managers with the ‘Situational Manager’ method for coaching people for their responsibilities and tasks by adjusting the amount of direction provided and appropriately impacting their Willingness, based on the performer’s degree of skill, motivation and confidence. • Situational Coaching emphasizes a collaborative coaching partnership between managers and direct reports. ↗ Mentoring Overview: • This program integrates content on effective management practices, management cases, hands-on activities, and optional 360° feedback surveys. • This program blends activities, exercises, and models, for an impactful one day program. ↗ Performance Management & Development Overview: • A comprehensive Performance Management System is essential to successful goal achievement within any organization. • This program gives managers the necessary knowledge and skills to reach their business objectives. • Principles of effective performance management are combined with practical “hands-on” skills development activities so participants can learn how to assess, coach, and review employee performance. ↗ Virtual Remote Management Overview: • Remote Management has become increasingly more important with the virtual workforce, outsourced centers, globalization, and strategic partners for many organizations. ↗ Skillful Conversations Overview: • Learn and apply the proven approach to mutually effective and satisfying discussions with individuals and small groups during challenging situations with difficult people, or if you might be a ‘difficult’ person yourself! • Based on research and practice-based work this workshop moves through and beyond the basics of interpersonal & communication skills. ↗ Leadership Challenge Overview: • This program provides leaders with the opportunity to expand their leadership skills through a research based proven model. • Program content is based on The Leadership Challenge book. Outstanding grasp of management topics and ability to present some difficult survey results in a neutral fashion, avoiding resentment and conflict.
