Interaction Skills ↗ Power to Influence Overview: • This highly interactive program provides skills and techniques that can be immediately applied, personally and professionally. • The program uses various approaches, feedback, use of power and different styles, with a unique influence model with practice sessions designed to build skills for all situations. ↗ Conflict Management Overview: • This one-day program introduces participants to the idea that conflict is a fact of life in organizations, and is something that can be managed vs. feared or ignored. • Participants look at past conflicts that were resolved satisfactorily or unsatisfactorily and strategize on ways to deal with current and future conflict situations. ↗ Dealing with Difficult Behaviors Overview: • This program looks at a variety of Difficult Behaviors encountered in meetings, projects, and one on one interaction and shows how to best respond. • Insights are provided on “triggering events”, influence and stressful situations. ↗ Emotional Intelligence Overview: • This fast-paced, interactive, multimedia workshop introduces leaders, managers, supervisors and non-managerial employees to the five areas of action and interaction of Emotional Intelligence. • ‘EQ’ has been proven to be a far more critical factor than ‘IQ’ of our success and satisfaction in all parts of our lives. • ‘EQ: A Different Kind of Smart’ delivers relevant, immediately applicable methods to increase your ‘EQ’ with proven principles by well-known experts Daniel Goleman (Emotional Intelligence in the Workplace and Primal Leadership.) ↗ Career Development Taking Charge Overview: • An introspective program where participants assess their strengths and weaknesses, identify interests and values, and explore career options. • This highly interactive program encourages participants to take responsibility for managing their own careers. ↗ Influence Without Authority Overview: • So many departments and projects work in a matrix organization where team members have to come together to get results without direct authority. • Work with peers that you have no direct input over, and yet rely on getting results from them. This program will focus on the use and misuse of communication, influence, power and authority. ↗ Negotiating & Influencing Skills Overview: • This program blends negotiating skills and an influence model with skill practices and feedback. • Harvard case studies and others developed from actual organization situations illustrate collaborative (`win-win’) negotiations. • Creative solutions, tactics, and strategies for dealing with different styles are emphasized. Program activities include cases and skill practices relevant to participants’ situations. • Program content based on “Getting To Yes” philosophy. ↗ Sexual Harassment Prevention Overview: • This program provides supervisors and managers with information on how to prevent and resolve sexual harassment complaints in the workplace. ↗ Accountability: Result Focused Overview: • This workshop is designed for individual employees and/or managers to enhance their ability to achieve results and increase personal satisfaction in today’s fast paced, high pressure, time demanding environment. • This is accomplished by looking at current mindsets and behaviors applied directly to work activities, and shifting in ways that benefit the individual, the team, and the organization through “ownership accountability” to achieve results. • The program provides how-to information around: personal accountability, department accountability and overall organization accountability. Really enjoyed your passion for the teaching.
